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Terms and Conditions


Welcome to Coupay!

Shopping websites need a legal document and this is ours. Terms & Conditions are for your protection and outline our obligations to you, the shopper. We hope it doesn’t bore you too much but it’s a requirement for us to give you cashback. Enjoy!

1. Introduction

This Agreement is a legal binding document, which sets out your rights and obligations, and those of Coupay ("we", "us" or "Coupay"), in relation to this site and the services offered by us through it (the "Coupay Service"). You must take the time to understand it before registering your Membership for the Coupay Service. By registering a Membership with Coupay, you accept that you are entering into a contract with us on the terms of this Agreement. You should be aware that this Agreement may change from time to time in accordance with Clause 10 below.

People who register for the Coupay Service establish a "Coupay Membership", and become "Coupay Members".  

2. Coupay Service

The Coupay Service allows Coupay Members (“Members” or “you”) to earn cashback on confirmed tracked purchases from retailers. To qualify to receive cashback, the retailer must confirm with Coupay that the Coupay Members purchase is tracked, genuine and successful (constituting a "Confirmed Referral"), and your resulting referral fee must be received by us (becoming “Cashback” as a result). The timing of Coupay receiving the cashback varies from seller to seller. Coupay pays your proportion of these funds on a bi-monthly basis to your nominated account once you have requested a payment. When Coupay makes reference to retailers, we mean sellers and suppliers of goods or services and other businesses that work with us that have been referred to our Members by Coupay.

3. Obtaining a Coupay Membership

All Membership holders must be at least 18 years of age to obtain a Membership. You must register for the Coupay Service using accurate and current information about yourself - including your correct name, address and any other requested details. When you are asked for and provide details of a bank account or Paypal account you wish to receive payments (your Cashback Receipt Method), you (a) must ensure that you are and remain fully entitled to use that Cashback Receipt Method, and (b) confirm that you wish to receive cashback through that Cashback Receipt Method. You should keep this information updated through your Membership. Memberships are strictly limited to one (1) per customer. 

By connecting to Coupay with a third-party service (e.g., Facebook or Twitter), you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service.

At Coupay we take the security of your personal information seriously. You can view our Privacy Policy here. It contains important information on how we deal with your personal information that you provide through your Coupay Membership, including information derived from activity through your Cashback Receipt Method.

Note that your Cashback Receipt Method may have rules about the maximum or minimum payment that you can receive, and may have charges attached that are charged by that particular receipt method. Please consult with your bank or Paypal to view these charges if any.

Important: You must ensure that the email address we hold for you is kept valid and that you have full access to it. We will be sending you important updates that relate to funds being sent to your account. If you change email address, you must ensure that it is updated with Coupay in the Membership section of our website. Member accounts created for the purposes of domain squatting is strictly forbidden.

4. Cashback

After a Membership Holder successfully completes a Confirmed Referral, and once we have received the resulting Cashback for that Confirmed Referral, we pass that Cashback on to the Member through his/her Cashback Receipt Method. A minimum of $25 must be in your Membership Account before we can transfer funds to the Membership Holder, and payments are made in increments of $25. We will only pass back to the Membership Holder the cashback that has been generated once we have first retained an amount of the referral fees from the retailer. Some retailers pay on a monthly or bi-monthly basis, Coupay pays your proportion of these funds on a bi-monthly basis to your nominated account. You can view on each retailers page within the Coupay website how often Coupay receives these funds. How often Coupay receives these funds is subject to change from time to time.

NOTE – Cashback amounts are calculated on the NET sales amount the retailer receives. For example, a $110 purchase, minus TAX of 10%, with a 10% cashback will result in a $10 cashback to the Membership Holder.

NOTE – The Cashback amount is only paid on the total purchase price of the item, not total shopping cart value. i.e. there is no Cashback on shipping, only the price of the item purchased.

Please note that there are various circumstances in which a transaction with a retailer may not constitute a Confirmed Referral, and Cashback may not result from it. Under these circumstances but not limited too are various circumstances in which Cashback will not be payable to the Membership Holder, and will be forfeited to us, namely:

1. Where the cashback payment that we receive is not attributed to a Confirmed Referral or associated with the Membership Holder (such as where the Membership Holder is not logged-in to the Coupay Service when making the relevant purchase)

2. the transaction to which the Cashback relates is cancelled/refunded after it has been entered into

3. The Cashback is attributed to a Membership Holder or the Membership has been:

a. suspended by us under Clause 7 of this Agreement;

b. associated with any fraudulent activity or any breach of this Agreement;

c. used to make purchases on behalf of, or for the benefit of, any other person

d. where the Cashback is held in, or attributable to, a Membership that has been inactive for more than twelve months.

Confirmed Referrals made from retailers not located in United States are usually paid in the local currency of the retailer. In these circumstances cashback will be paid in USD to the Membership Holder. Charges will be incurred to the Membership Holder for conversion of the local retailer currency to USD.

5. Referral Program. 
For each New Member referred to Coupay, by an existing Coupay Member, Coupay will pay the equivalent dollar figure to the original referrer as paid to the New Coupay Member on their first purchase. The same Terms apply to the referral Program as under Point 4. Cashback. 

6. Privacy policy

We care about the privacy and security of our Membership Holders. You understand that by using Coupay you consent to the collection, use and disclosure of your personally identifiable information and aggregate data as set forth in our Privacy Policy, and to have your Personally Identifiable Information collected, used, transferred to and processed in Singapore. 

Our Privacy Policy forms part of this Agreement, and by entering into this Agreement you also give your consent to the way we handle your personal data under that policy. Given the global nature of the World Wide Web, please note that a posting on the Coupay website it may be accessible to internet users around the world. 

7. Abuse of Coupay website

We reserve the right to suspend or terminate any Coupay Members access to Coupay, or parts of it, if in our reasonable view the relevant Membership Holder or Membership appears to be in breach of any provision of this Agreement. A Membership should be used only for purchases on the Member’s own behalf, and not on the behalf of, or for the benefit of, any other person. If your account is terminated or disabled for any other reason, then your cashback will be forfeited and any further transactions which might otherwise become credited to your account will not be deemed to be applicable.

If it is found that the Coupay website is being tampered with in any way including modification of URLs, posting unauthorised URLs on public media, pages being spidered, email cloaking, automatic scripts or anything deemed by ourselves to be abnormal use then we may terminate your account and any earnings may be forfeited. Spamming of social networks is strictly forbidden and your Coupay Member account may be suspended for abusive behaviour.

8. Dormant Accounts

In order to minimise our administration overhead, or for any other reason, we reserve the right to terminate dormant accounts. In order to keep an account active and ensure it doesn’t get marked as dormant, we do not require purchase transactions, but we do require you simply to log in to your account at least once every six months.

9. Indemnity

You agree to indemnify Coupay against all liabilities, claims and expenses that may arise out of or in connection with any breach of this Agreement by you or through your Membership, or any transaction with a retailer associated with Coupay.

10. Assignment

Coupay reserves the right to assign this Agreement, and to assign or subcontract any or all of our rights and obligations under this Agreement, but we will not do so in such a way as to reduce any guarantees you are given under this Agreement. You may not without the written consent of Coupay assign or dispose of this Agreement, nor subcontract any of your rights and obligations under it.

11. Entire Agreement

This Agreement is intended to contain your entire agreement with us in relation to the Coupay Service; we believe it to be fair and reasonable.

Coupay reserves the right to change this Agreement of use with future effect. In the event that any term of this Agreement is held to be invalid or unenforceable, the remainder of this Agreement shall remain valid and enforceable. Coupay will from time to time change the Agreement. Your continued use of Coupay after any such change constitutes your acceptance of the new Agreement. If you do not agree to any of the Agreement do not use or access (or continue to access) Coupay. Coupay is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us. You and Coupay are independent contractors, and no agency, partnership, joint venture or employee-employer relationship is intended or created by this Agreement.

12. Advertising

Coupay and its licensees may publicly display advertisements and other information adjacent to or included with Member Reviews. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you.

13. Translation

We may translate these Terms into other languages for your convenience. Nevertheless, the English version governs your relationship with Coupay, and any inconsistencies among the different versions will be resolved in favor of the English version.

14. Trademark 

Coupay respects the trademark rights of others. Member accounts with usernames, Poster Board names, profile names, images or any other content that misleads others or violates another's trademark may be updated, transferred, removed or permanently terminated as per Coupays Terms and Conditions. 

If you are concerned that someone may be using or infringing on your trademark, in any way, on our website, you can let us know by emailing with Trademark Infringement in the title of the email. We will endeavour to have the violation removed as soon as possible, and take whatever action, in our sole discretion that deem appropriate, including temporary or permanent removal of the Infringement from Coupay. 
15. Coupays Referral Program
Coupay will pay you for every new Member you refer, and then shops from any of the retailers Coupay offers Cashback.  Payments come in the form of two types, the first is equal to the total dollar amount the referred receives for their first cashback payment, You can refer as many people as you like, and there is no capped limit to dollars earned from our referral program.

To qualify, you must be a current Member of Coupay, and ensure you use your own Unique referral URL.  The following actives won’t be deemed acceptable for the referral bonus.

1. Self-referral.
2. Post your referral link on any Coupay’s merchant's Facebook or forum pages.
3. Undertake spam activity of your referral URL.

All decisions on Coupay’s referral program are final and at our sole discretion.  
You are responsible for any applicable taxes that may need to be paid. Referral bonuses are only available to residents of the United States only.

16. Miscellaneous

Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.

17. Contact

To contact us via email.
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