Welcome to Coupay!
Shopping websites need a legal document and this is ours. Terms & Conditions are for your protection and outline our obligations to you, the shopper. We hope it doesn’t bore you too much but it’s a requirement for us to give you cashback. Enjoy!
This Agreement is a legal binding document, which sets out your rights and obligations, and those of Coupay ("we", "us" or "Coupay"), in relation to this site and the services offered by us through it (the "Coupay Service"). You must take the time to understand it before registering your Membership for the Coupay Service. By registering a Membership with Coupay, you accept that you are entering into a contract with us on the terms of this Agreement. You should be aware that this Agreement may change from time to time in accordance with Clause 10 below.
People who register for the Coupay Service establish a "Coupay Membership", and become "Coupay Members".
2. Coupay Service
The Coupay Service allows Coupay Members (“Members” or “you”) to earn cashback on confirmed tracked purchases from retailers. To qualify to receive cashback, the retailer must confirm with Coupay that the Coupay Members purchase is tracked, genuine and successful (constituting a "Confirmed Referral"), and your resulting referral fee must be received by us (becoming “Cashback” as a result). The timing of Coupay receiving the cashback varies from seller to seller. Coupay pays your proportion of these funds on a bi-monthly basis to your nominated account once you have requested a payment. When Coupay makes reference to retailers, we mean sellers and suppliers of goods or services and other businesses that work with us that have been referred to our Members by Coupay.
3. Obtaining a Coupay Membership
All Membership holders must be at least 18 years of age to obtain a Membership. You must register for the Coupay Service using accurate and current information about yourself - including your correct name, address and any other requested details. When you are asked for and provide details of a bank account or Paypal account you wish to receive payments (your Cashback Receipt Method), you (a) must ensure that you are and remain fully entitled to use that Cashback Receipt Method, and (b) confirm that you wish to receive cashback through that Cashback Receipt Method. You should keep this information updated through your Membership. Memberships are strictly limited to one (1) per customer.
By connecting to Coupay with a third-party service (e.g., Facebook or Twitter), you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service.
Note that your Cashback Receipt Method may have rules about the maximum or minimum payment that you can receive, and may have charges attached that are charged by that particular receipt method. Please consult with your bank or Paypal to view these charges if any.
Important: You must ensure that the email address we hold for you is kept valid and that you have full access to it. We will be sending you important updates that relate to funds being sent to your account. If you change email address, you must ensure that it is updated with Coupay in the Membership section of our website. Member accounts created for the purposes of domain squatting is strictly forbidden.
After a Membership Holder successfully completes a Confirmed Referral, and once we have received the resulting Cashback for that Confirmed Referral, we pass that Cashback on to the Member through his/her Cashback Receipt Method. A minimum of $25 must be in your Membership Account before we can transfer funds to the Membership Holder, and payments are made in increments of $25. We will only pass back to the Membership Holder the cashback that has been generated once we have first retained an amount of the referral fees from the retailer. Some retailers pay on a monthly or bi-monthly basis, Coupay pays your proportion of these funds on a bi-monthly basis to your nominated account. You can view on each retailers page within the Coupay website how often Coupay receives these funds. How often Coupay receives these funds is subject to change from time to time.
NOTE – Cashback amounts are calculated on the NET sales amount the retailer receives. For example, a $110 purchase, minus TAX of 10%, with a 10% cashback will result in a $10 cashback to the Membership Holder.
NOTE – The Cashback amount is only paid on the total purchase price of the item, not total shopping cart value. i.e. there is no Cashback on shipping, only the price of the item purchased.
Please note that there are various circumstances in which a transaction with a retailer may not constitute a Confirmed Referral, and Cashback may not result from it. Under these circumstances but not limited too are various circumstances in which Cashback will not be payable to the Membership Holder, and will be forfeited to us, namely:
1. Where the cashback payment that we receive is not attributed to a Confirmed Referral or associated with the Membership Holder (such as where the Membership Holder is not logged-in to the Coupay Service when making the relevant purchase)
2. the transaction to which the Cashback relates is cancelled/refunded after it has been entered into
3. The Cashback is attributed to a Membership Holder or the Membership has been:
a. suspended by us under Clause 7 of this Agreement;
b. associated with any fraudulent activity or any breach of this Agreement;
c. used to make purchases on behalf of, or for the benefit of, any other person
d. where the Cashback is held in, or attributable to, a Membership that has been inactive for more than twelve months.
Confirmed Referrals made from retailers not located in United States are usually paid in the local currency of the retailer. In these circumstances cashback will be paid in USD to the Membership Holder. Charges will be incurred to the Membership Holder for conversion of the local retailer currency to USD.